KEY PERFORMANCE INDICATORS
Issues:

In order to change a culture from entitlement to accountability you need to start with clear, simple, measurable, and attainable goals set by the CEO and top management team which are then broken down to the lowest level of the company.

Solution:
We assist the client to develop a set of goals cascading from the corporation's overall goals to the SBU level and then ultimately to the individual level. Everyone in the organization will have direct line of sight from what he should be focusing on each day to how it impacts the overall success of his manager, which in turn will directly affect the overall success of the company.

Project Steps:
1) Formulate overall goal setting strategy.
2) Design goal setting and monitoring process.
3) Build specific sets of goals on each level of the corporation.
4) Introduce KPI monitoring and tracking tools.
Picture - Quality of Goals